All systems are operational
Maintenance
SCHEDULED MAINTENANCE

This coming Saturday, August 9, at 3pm-7pm Eastern US Time we will be running scheduled maintenance on our CHI (North America) datacenter. Admin, sites and API access will be offline for our North American clients during this time. We apologize for any inconvenience, and thank you for your patience!

SCHEDULED MAINTENANCE

This coming Friday, August 15, at 9pm-11pm CEST we will be running scheduled maintenance on our AMS (Europe) datacenter. Admin, sites and API access will be offline for our European clients during this time. We apologize for any inconvenience, and thank you for your patience!

SCHEDULED MAINTENANCE

This coming Friday, August 29, at 08:00-17:00 CEST (1am-10am Central US Time) we will be running important maintenance on our AMS (European) datacenter. Admin, sites and API access will be offline for our European clients during this time. We apologize for any inconvenience, and thank you for your patience!

Scheduled Maintenance 9/8/2025

Monday, September 8th, at 8:00pm Central US time we will be running updates for our Dedicated Server customers. Admin, sites and API access will be offline for our dedicated server clients during this time. The restart should only take 10-15 minutes. We apologize for any inconvenience, and thank you for your patience!

Past Incidents

28th February 2025

No incidents reported

27th February 2025

No incidents reported

26th February 2025

eDocBuilder Partial Outage (AMS - Amsterdam Server)

We are investigating issues with a partial outage for eDocBuilder on the AMS data center. We apologize for the inconvenience and are working to resolve these issues now.

  • The eDocBuilder issue at the data center has been resolved. Services are now available, and we will continue monitoring the situation. We are sorry for the inconvenience, but thank you for your consideration!

    • 25th February 2025

    No incidents reported

    24th February 2025

    No incidents reported

    23rd February 2025

    No incidents reported

    22nd February 2025

    No incidents reported

    20th February 2025

    CHI Maintenance event - Thursday February 20 10pm CST - 12 am CST

    For CHI Pressero and PDF2Press Subscribers, our teams will need to deploy an important update outside of our standard maintenance window. The work will begin tonight, Thursday February 20 starting at 10 PM CST and ending approximately around 12 AM CST (Friday), during which CHI services will be temporarily unavailble. This update brings important scalability improvements to our PDF2Press platform by migrating to new infrastructure. Our teams will continue to update this event while the action is in progress until completion. We apologize for any inconvenience this may cause. If you do run into any issues, please open a ticket with our support team.

  • All updates have completed and CHI services have been restored. Thank you for your patience.