Past Incidents

16th February 2021

No incidents reported

15th February 2021

No incidents reported

14th February 2021

No incidents reported

13th February 2021

Update: Pressero and eDocBuilder Working

All the systems are up and running now. We are still monitoring the situation and investing in the details.

Please accept our apology for the inconvenience it has caused you.

North America (Chicago) - Pressero - Admin Pressero and eDocBuilder Not Working

We are experiencing an issue with the Chicago server. We are investigating this issue and we add the information as soon as we have an update to share with you.

Please accept our apology for the inconvenience it is causing you.

12th February 2021

Datacenter Maintenance Operation, scheduled 3 years ago

Our Datacenter provider identified an issue in one of the PDU devices in the cabinet where some of our CHI environment servers reside. They should be replaced. The maintenance operation will happen on Friday the 12th, at 10 pm CST. We trust the service will continue during the maintenance, and we do not expect any downtime.

11th February 2021

No incidents reported

10th February 2021

No incidents reported