All systems are operational

Past Incidents

24th February 2019

No incidents reported

23rd February 2019

No incidents reported

22nd February 2019

No incidents reported

21st February 2019

No incidents reported

20th February 2019

No incidents reported

19th February 2019

Timeouts on API

Our infrastructure team is monitoring this incident. There is a good performance right now, but it is still under monitorization. There are no timeouts since the actions were made.

North America (Chicago) - Pressero - API Timeouts on API

We are experiencing timeouts on our Pressero API for customers hosted in our North America datacenter. We have identified some additional process consuming an unexpected amount of resources. The analysis is happening and the necessary actions are being taken to prevent further problems. This also impacts AWI users.

18th February 2019

North America (Chicago) - Pressero - API Timeout on API

Last night, we identified several numbers of timeouts while using our API. We've been working hard to find the root cause. We found that there was a low log level set in Pressero, which was causing a bottleneck in the responses. We have decreased the log level to the appropriate value. We kept monitoring the behavior of each server, and we can see that we didn't have any timeout so far since the last changes were made. We apologize for the situation.